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Blogs

The benefits of talent analytics to optimize your regulatory and compliance talent supply chain
18 May 2017
Posted by: Pamela Randall

2017 is shaping up to be a year of continued upheaval for financial institutions. After eight years of post crisis regulatory reform, recent political developments in the U.S., the ... Read More

An introduction to candidate experience (CX)
16 May 2017
Posted by: Tim Proehm

If you owned an e commerce store and you discovered that 40 percent of your customers opted out during the checkout process, what would you do? You’d probably get your sales team ... Read More

How the insurance industry can benefit from gig workers in 2017 and beyond
16 May 2017
Posted by: Ben Decker

Due to recent social, technological, and economic trends, these are volatile yet interesting times for the insurance industry. Insurers are faced with several significant challenge ... Read More

Is the centre of gravity changing towards HR?
14 May 2017
Posted by: Adelle Harrington

During the past 20 years I have been involved in a broad spectrum of Global Managed Service Provider (MSP) programs and in that time I have witnessed many changes in the way that o ... Read More

Talent Management Considerations for High-Touch Customer Care Centers
10 May 2017
Posted by: Kelly McQuiston

For medical device companies, being able to resolve customers’ cases quickly and satisfactorily can literally be a matter of life and death. As the innovation in the medical device ... Read More

Virtual done well: Five tips for creating a successful virtual work environment
08 May 2017
Posted by: Jamie Stacey

As you read more of my blog posts (and I hope you will ), you’ll know about my personal experiences with virtual work. You’ll also learn more about why it’s so important for today’ ... Read More

Why CPO’s make a crucial difference to SOW success
07 May 2017
Posted by: Paul Vincent

In our recent white paper The Strategy of Winners  we described how economic and market conditions in recent years have forced many organisations to bear down on thei ... Read More


Considerations for maximizing the value of independent knowledge workers
01 May 2017
Posted by: Ben Decker

With the rise of the gig economy, financial services organizations are making increasing use of contingent talent. But how can they maximize the value of independent knowledge work ... Read More

Why is there still a STEM talent shortage in manufacturing?
26 Apr 2017
Posted by: Laura Dewitt

Thanks to the advent of Industry 4.0, the manufacturing industry is experiencing some of the most exciting and impactful changes in its history. A continuous wave of ever evolving ... Read More

Will virtual work and AI hurt or help the recruitment industry?
24 Apr 2017
Posted by: Jamie Stacey

Imagine this You’ve applied for a job, aced the phone interview, and now you’re waiting to hear the outcome of the in person interview you had a few days ago. You receive an ema ... Read More

What SOW Effectiveness means for KellyOCG, Our Partners and Our Clients
24 Apr 2017
Posted by: Dave Elliott-Smith

In 2016, circa $250bn was invested by Industry on external Consultancy services. It is to be hoped that the projects and services covered by this kaleidoscope of spend delivered th ... Read More

The value of incorporating lean talent into your workforce strategy
19 Apr 2017
Posted by: Matt Yeager

The life sciences industry continues to undergo significant changes in 2017. An ageing population and an increase in chronic diseases are driving the need for innovative therapies. ... Read More

SOW success – the reality not the optical illusion
18 Apr 2017
Posted by: Paul Vincent

A Statement of Work (SOW) is a document that details project engagement specific activities, pricing, deliverables and timelines for a supplier providing services to their client. ... Read More

Recruiting the right contact center talent to build brand loyalty
18 Apr 2017
Posted by: Jim Hoen

Regardless of what industry you’re in, customer service is becoming increasingly important in building brand loyalty. Research by Ovum shows that an astounding 76 percent of c ... Read More

Evolving Role of HR
17 Apr 2017
Posted by: Melissa C. Thompson

I recently collaborated with Tom Kaminsky, VP and Global Practice Lead of Advisory Services (part of KellyOCG, which includes The Ayers Group) on a whitepaper called “The Evolving ... Read More

Why is the manufacturing industry experiencing a delay in implementing Industry 4.0?
12 Apr 2017
Posted by: Laura Dewitt

Hyperconnectivity. The Internet of Things. Big data. Robotics. Cloud computing. Machine learning. Artificial intelligence. The borderless enterprise. Put it all together, and you’v ... Read More

Is European Legislation maintaining pace with the Gig Economy?
12 Apr 2017
Posted by: Jacqui Whyatt

As the rise of the Contingent Workforce gains momentum, the legislative landscape for contingent workers across Europe is rapidly evolving and becoming increasingly complex. Often ... Read More

Seven prompts drive autonomous vehicles and machine learning skill sets
11 Apr 2017
Posted by: Mike Koper

A driverless car moves smoothly through morning rush hour traffic. Its occupants are relaxed. They’re checking their email, listening to music, or catching up on their favorite tel ... Read More

Talent, talent, everywhere
10 Apr 2017
Posted by: Jamie Stacey

Before the rise of remote work, most employers required their employees to embed into the company culture by being onsite during their working hours. Employers could only cast thei ... Read More

Does your talent supply chain work?
04 Apr 2017
Posted by: Paul Vincent

Uncertainty and change are now the dominant forces in today’s economic environment. But what’s the problem? Driven by the internet of things, organisations can now pretty much acce ... Read More

Work and image: The transformation
03 Apr 2017
Posted by: Jamie Stacey

Over the past 10 years, the world has changed significantly as a result of a variety of factors ranging from disruptive technology to the rise of the Millennial generation. At the ... Read More

The taxing matter of contracting in the UK
27 Mar 2017
Posted by: Jacqui Whyatt

IR35 is UK tax legislation designed to combat tax avoidance by workers who supply their services to clients via an intermediary, such as a limited company, but who would otherwise ... Read More

The value of having well-defined values and a clear mission
21 Mar 2017
Posted by: Jim Hoen

From sourcing the right talent to providing effective training to keeping your workforce engaged, establishing and maintaining a successful contact center that builds brand loyalty ... Read More

The Emergence of the Gig Economy Workforce & Its Impact on the Current Social Contract
14 Mar 2017
Posted by: Carl Camden

Kelly Services hosted a Policy Forum in Washington, D.C. in late February to discuss the need for a new social contract for workers. Today's workforce is more flexible than ... Read More


One woman's experience with virtual work: Corporate HQ vs. my basement
13 Mar 2017
Posted by: Jamie Stacey

When I first decided to write a blog, it was immediately clear to me that I wanted to start with a topic that’s important to me. That’s why I’m going to share how I started working ... Read More

5 key benefits to process mapping workforce solutions
07 Mar 2017
Posted by: Mike Koper

Maximizing Outsourcing Results and Workforce Performance Look out…. oncoming changes can challenge morale, alter quality, hamper delivery, and have cost implications—the opposite ... Read More

What’s the best approach for gigifying your work?
01 Mar 2017
Posted by: Ben Decker

In my previous post, I discussed how the rising numbers of contingent workers are driving change in the workplace. A growing portion of Millennials and Baby Boomers—the two largest ... Read More

Advancing the Social Contract for Gig Economy Workers
28 Feb 2017
Posted by: Carl Camden

Today, one out of three U.S. workers is engaged in the “gig” economy. They range from app developers, to dog walkers, to research scientists, to freelance writers, but all have one ... Read More

The fear factor associated with the gig economy in the financial services and insurance industry
23 Feb 2017
Posted by: Ben Decker

The financial services and insurance industry has had a rocky ride over the past years. Organizations have been faced with numerous challenges, including the continuous string of n ... Read More

Congress’ Big Challenge in Keeping Up with America’s New “Gig”
22 Feb 2017

A key strength of America’s economy has always been its flexibility and adaptiveness. From the agrarian age, to the Industrial Revolution, to the tech boom and dawn of the Int ... Read More

What to look for in an MSP that adds value to your organization
20 Feb 2017
Posted by: Yvonne McAteer

Today’s business landscape is changing rapidly. Technological innovation, regulatory requirements, an increase in the number of devices connected to an organization’s network and ... Read More

The people side of professional services outsourcing
20 Feb 2017
Posted by: Joseph Lampinen

It is common to gauge the performance capabilities of outsourcing firms, particularly those providing technical and engineering support services, by thinking in terms of people pro ... Read More

Let Them Eat Cake! How Policy Reform Can Improve the Future for Workers and Business
16 Feb 2017
Posted by: Teresa Carroll

Coauthored by Jeff Wald Millions of workers stand at the ready to help fill skill gaps in the U.S. economy. Thousands of companies struggle to find the talent they need to move t ... Read More

Four drivers to creating value with a managed service solution
13 Feb 2017
Posted by: Mike Koper

It’s all about leveraging expertise, not handing off control At the onset, this will sound counterintuitive to organizational optimization, but sometimes the most prudent ... Read More


Using Alternative Work Arrangements to Better Serve Workers and Businesses
25 Jan 2017
Posted by: Gad Levanon

 

... Read More

Seven prompts to drive best practices in MRO storeroom outsourcing results
23 Jan 2017
Posted by: Mike Koper

With every business expansion comes increased utilization rates on equipment, facility resources, materials, consumables, and even people. With that said, the storeroom becomes a c ... Read More

Why life sciences incumbents need to adapt their talent management strategies
17 Jan 2017
Posted by: Matt Yeager

According to the Wall Street Journal article titled “2016 Life Sciences Industry Outlook,” some of the main concerns for life sciences companies include cost control and risk manag ... Read More

Out of the Shadows: Giving Voice to America’s Independent Workforce
11 Jan 2017
Posted by: Carl Camden

They are perhaps the least understood, most diverse group of workers in America today app developers and dog walkers, R&D scientists and Etsy shop owners, special effects desi ... Read More

Why it’s critical to align a contingent labor solution with the CIO’s objectives
11 Jan 2017
Posted by: Yvonne McAteer

It’s no secret that the financial services sector is experiencing a time of great upheaval. Post recession regulatory requirements are stricter winning consumers’ trust is more ch ... Read More

Seven prompts for facility managers: optimize talent and increase reliability in 2017
09 Jan 2017
Posted by: Mike Koper

As the need increases for high quality skilled maintenance talent, the shortage has never been more apparent, and the skills gap continues to widen. In 2011, more than 600,000 skil ... Read More

What life sciences employers should know about talent in the gig economy
03 Jan 2017
Posted by: Matt Yeager

After a temporary decline in hiring activity in 2014, the life sciences industry is once again expanding rapidly. According to the 2016 Life Science Workforce Trends Report by ... Read More

The value of workforce data and analytics in the fourth industrial revolution
29 Dec 2016
Posted by: Delia DeVere

Big data. Robotics. The Internet of Things. Organs on Chips. Artificial intelligence. With the creation of these and other advanced technologies, the world has irreversibly enter ... Read More

Should women in tech hide their gender online?
27 Dec 2016
Posted by: Catherine Congleton

In his Wall Street Journal blog post titled “Why Women in Tech Might Consider Just Using Their Initials Online,” John Greathouse recently suggested women in tech should create ... Read More

What will the impact of Hinkley Point C be on the job economy?
20 Dec 2016
Posted by: Sam Smith

Whether you’re for or against the U.K.’s recent decision to greenlight the construction of the nuclear power plant Hinkley Point C, one fact is undeniable it will temporarily crea ... Read More

Five connected steps to outsourcing in highly regulated environments
14 Dec 2016
Posted by: Mike Koper

Today’s manufacturing environments are more regulated than ever before. For example, the U.S. Food and Drug Authority (FDA) requires food production companies to follow strict cros ... Read More

Does your workforce strategy facilitate innovation?
13 Dec 2016
Posted by: Delia DeVere

In this era of rapid technological advancement and disruptive technologies, companies are under ever increasing pressure to be innovative in regard to their services and products, ... Read More

How will machine learning affect your workforce?
12 Dec 2016
Posted by: Catherine Congleton

Machine learning is the latest—and much discussed—disruptive technological development to raise both hopes and concerns among employers. Machine learning is an advanced technology ... Read More

To remain competitive in the gig economy, companies must rethink how they use labour
05 Dec 2016
Posted by: Sam Smith

Despite the fact that workforce experts have been discussing the rise in voluntarily independent workers for the past eight years, a recent study by the McKinsey Global Institute f ... Read More

How external workforce innovation can enhance your competitive edge
30 Nov 2016
Posted by: Karri Taix

In today’s global marketplace, innovation is key to remaining competitive. Rapid technological advancements keep changing both our professional and our personal worlds. As a result ... Read More

Recruiters: Do you know your marketing strategy?
29 Nov 2016
Posted by: Tim Proehm

Job searching has changed over the past 20 or so years. A study released in December 2015 by The Boston Consulting Group titled “Job Seeker Trends 2015—Channels, Search Time, and I ... Read More

Attracting and retaining automotive talent in 2017
21 Nov 2016
Posted by: Tim Meehan

The U.S. automotive industry is growing rapidly. In the Automotive News article titled “Automakers, suppliers struggle to find and keep talent,” Stephanie Hernandez McGavin ci ... Read More

How do you gigify your work?
16 Nov 2016
Posted by: Ben Decker

The financial services and insurance industry is traditionally known as one of the most conservative and resistant to change. However, in the past eight or nine years since the fin ... Read More

How leveraging PSO for talent management can benefit employers
15 Nov 2016
Posted by: Kimberly Reeves

How leveraging PSO for talent management can benefit employers   Rapid, disruptive technological advancements are driving the need for companies in almost every industry to ... Read More

Five ways talent suppliers can benefit from working with an MSP
09 Nov 2016
Posted by: Karri Taix

The war for talent, famously announced in 1998 by McKinsey & Co. and subsequently discussed by numerous thought leaders on workforce management, is far from over. However, it’s ... Read More

Are you ready for the impact of disruptive technology on recruiting?
08 Nov 2016
Posted by: Tim Proehm

Disruptive technology is driving innovation in many—if not all—industries. From 3 D printing to virtual reality and from the Internet of Things (IoT) to Blockchain, automation, rob ... Read More

Breaking down the walls in financial services
03 Nov 2016
Posted by: Ben Decker

Disruptive technology is having a significant impact on many industries—and the financial services industry is no exception. Those financial institutions that survived the financia ... Read More

Five things you need to know about employer branding
01 Nov 2016
Posted by: Kimberly Reeves

With competition for talent remaining high and Millennials being more mobile than previous generations of workers, companies are increasingly recognizing the important role that em ... Read More

Online marketplaces and private talent clouds
25 Oct 2016
Posted by: Thomas F. Kaminsky

While there are free agents who operate entirely independently, the majority of this large group of workers make use of online marketplaces to connect with clients. The best kno ... Read More


Driving Success throughout the Life Cycle of SOW-based Services Engagements
20 Oct 2016
Posted by: Dave Elliott-Smith

We’ve all seen that statistic from McKinsey that 70% of transformation initiatives fail. Irrespective of what the real market or company stats are, we all know that “projects” ofte ... Read More

Using online talent communities to address skills shortages and achieve scalability at speed
19 Oct 2016
Posted by: Thomas F. Kaminsky

Many companies experience skills shortages precisely at critical times when they have an important business opportunity such as a new project or product, or when they’re changing s ... Read More

Agility and competitiveness with free agents
13 Oct 2016
Posted by: Leslie Stoner

Agility and competitiveness drive success in today’s marketplace. The personalization of technology has extended the reach not just of businesses, but of workers in every industry. ... Read More

Hiring in the age of disruption: key trends business leaders need to know
13 Oct 2016
Posted by: Ben Eubanks

There is more fluctuation and innovation in the way that talent is delivered today than at any time in the past, and talent leaders need to understand some of the key trends that a ... Read More

Free agents: Who are they?
11 Oct 2016
Posted by: Thomas F. Kaminsky

Prior to the Great Recession, free agents were generally independent contractors in professional or technical  ... Read More

Online talent communities: A growing talent source
05 Oct 2016
Posted by: Thomas F. Kaminsky

Currently, 31 percent of the U.S. workforce consists of free agents. These can be freelancers with up to five employees temporary workers moonlighters who freelance while still h ... Read More

Collaborative company culture from talent's perspective
20 Sep 2016
Posted by: Thomas F. Kaminsky

From an employer’s point of view, there’s a strong business case to foster a collaborative company culture. Organizations that utilize diverse, collaborative teams for mission crit ... Read More

Living a better life with the Internet of Things
14 Sep 2016
Posted by: Catherine Congleton

Did you know the Internet of Things was first proposed by British technology pioneer Kevin Ashton all the way back in 1999? Of course, Ashton was undoubtedly a visionary who unders ... Read More

Four little-known yet effective retention practices for high tech talent
12 Sep 2016
Posted by: Linda Stuit

If successfully recruiting top high tech talent is challenging, retaining these workers can be equally, if not more, competitive. Workers who come on board attracted by generous re ... Read More

Helping our clients to help themselves
09 Sep 2016
Posted by: Paul Vincent

At KellyOCG we continually review the guidance provided to our clients because we always want to champion prevailing best practice.  We know that the more knowledgeable our cl ... Read More

How collaboration drives business success
08 Sep 2016
Posted by: Thomas F. Kaminsky

What do all 100 organizations on the “Best Company to Work For” list have in common? All of them—including Google®, Accenture, Microsoft®, CHG Healthcare Services, and ... Read More

Top 10 retention practices from high tech firms
06 Sep 2016
Posted by: Dr. John Sullivan

Having a great recruitment strategy isn’t sufficient to ensure your company consistently employs top talent. You also need an effective retention strategy. Here are the top 10 rete ... Read More

The value of a strong recruitment administration
02 Sep 2016
Posted by: Linda Stuit

When it comes to talent acquisition and management, the overwhelming majority of articles and other information available to employers focuses on recruitment and retention processe ... Read More

Why closing the gender gap in IT is more important than ever
02 Sep 2016
Posted by: Catherine Congleton

It’s a well known fact that while women make up 57 percent of all professional jobs in the U.S., they continue to be underrepresented in the tech sector. In its report titled “Scie ... Read More

Building blocks of a collaborative culture
30 Aug 2016
Posted by: Thomas F. Kaminsky

A collaborative company culture needs to be carefully built and continuously fostered in order to maximize its efficacy. Employers that want to establish a collaborative work envir ... Read More

How to attract more women to STEM professions and keep them there
29 Aug 2016
Posted by: Linda Stuit

Experts predict there will be a shortage of 230,000 employees in the STEM fields in less than two years. Of course, since workforce experts and employers have be aware of this proj ... Read More

The top four essential administrative recruiting actions
29 Aug 2016
Posted by: Dr. John Sullivan

Building a successful talent recruitment strategy isn’t just about identifying, attracting, and recruiting prospects. It’s also about managing and administering the recruiting func ... Read More

Engaging top tech talent through gamification
26 Aug 2016
Posted by: Linda Stuit

One of the problems employers encounter when trying to attract top tech talent is the fact that many highly skilled workers are currently employed—which means they’re not looking f ... Read More

Open enrollment season is coming: do you have the right workforce partner?
24 Aug 2016
Posted by: Ben Decker

In my previous article, I discussed how, with 2017 ObamaCare open enrollment season just a few weeks away, many insurance companies are looking to quickly ramp up their workforce i ... Read More

The value of establishing a collaborative work environment
24 Aug 2016
Posted by: Thomas F. Kaminsky

The workplace has changed significantly in recent years. Technological advancements have not only increased automation they’ve also facilitated remote work by providing high quali ... Read More

Using contests, code challenges, games, and simulations to recruit talent
22 Aug 2016
Posted by: Dr. John Sullivan

A data driven recruitment approach doesn’t just provide you with information about how successful your recruitment strategy is. It can also help you determine in what new ways top ... Read More

Recruiting top tech talent: Timing is everything
19 Aug 2016
Posted by: Linda Stuit

Acquiring and retaining top tech workers is a competitive endeavor that requires sufficient resources and ongoing optimization of your talent management strategies. In this endeavo ... Read More

The impact of mergers, acquisitions, and splits– what can you do?
18 Aug 2016
Posted by: Pamela Randall

Last year was a record year for M&As in the high tech industry. This year, market pressures and the economic uncertainty surrounding Brexit are also causing significant disrupt ... Read More

Knowing what STEM women value is key to improving retention
16 Aug 2016
Posted by: Linda Stuit

The current talent shortage in STEM professions is predicted to become even more dire over the next years, with experts estimating there will be 230,000 unfilled STEM jobs in the U ... Read More

The role of timing in the quality of a hire
15 Aug 2016
Posted by: Dr. John Sullivan

In recent years, the ready availability of big data has had an impact on many things—including recruitment. One thing that has become clear is that exactly when you recruit and how ... Read More

Poaching high tech talent: Strategies for tech start-ups
12 Aug 2016
Posted by: Linda Stuit

Poaching top talent from your competitors is as old a practice as people performing work for others. However, when talent is scarce, poaching generally becomes more commonplace. Dr ... Read More

The importance of leveraging your talent ecosystem during hiring surges
11 Aug 2016
Posted by: Ben Decker

Last year around this time, I wrote about the fact that in the third quarter, many companies faced the dilemma of needing strategic talent precisely at the time when budgets were r ... Read More

How aggressive, targeted poaching can strengthen your recruitment strategy
08 Aug 2016
Posted by: Dr. John Sullivan

When improving your talent recruitment strategy, it’s advisable to benchmark your processes and performance against those of top firms. Doing this enables you to skip the “trial an ... Read More

Establishing a successful employee referral program
05 Aug 2016
Posted by: Linda Stuit

In his recent guest blog titled “Make every employee a talent scout to attract top talent,” Dr. Sullivan discussed the intense competition for talent in the high tech industry. As ... Read More

Gen Z: How will they raise the bar in the workplace?
29 Jul 2016
Posted by: Yvonne McAteer

For the past decade, employers, HR professionals, recruiters, and workforce experts have spent a considerable amount of resources on studying, analyzing, and gaining an understandi ... Read More

The rules of DIY career resilience
25 Jul 2016
Posted by: Thomas F. Kaminsky

The length of time workers stay in one position and with one employer has decreased significantly. While the silent generation and baby boomers generally only worked for a small ha ... Read More

Women in leadership positions: the authenticity dilemma
25 Jul 2016
Posted by: Catherine Congleton

At the beginning of this month, I was fortunate to attend the 22nd Annual Women in Technology Summit in San José, California. It was the second year I attended, and again, it was a ... Read More

Building and demonstrating essential skills for career resilience
19 Jul 2016
Posted by: Thomas F. Kaminsky

One of the most critical aspects of career resilience is the willingness to learn new skills. There are three main reasons for this. First, technological advances are occurring at ... Read More

Four ways Gen Z will transform the financial services and insurance workplace
15 Jul 2016
Posted by: Yvonne McAteer

This year, the first group of Gen Z college graduates will enter the U.S. workforce. At the same time, more than 25 percent of Millennials will advance into management positions. W ... Read More

Factors affecting Brazil's job market
13 Jul 2016
Posted by: Nicola Soares

With the world’s eyes critically focused on Rio de Janeiro and the upcoming Olympics, the outlook for Brazil’s economy continues to be bleak, although there are a few small signs o ... Read More

How career development paradigms are evolving
13 Jul 2016
Posted by: Thomas F. Kaminsky

Over the past eight years, economic swings, disruptive technology, and demographic shifts have significantly impacted how talent works, as well as their attitudes towards their car ... Read More

Increasing the participation rate of women in tech
11 Jul 2016
Posted by: Catherine Congleton

It’s no secret that there are far fewer women in IT and tech than there are men. According to the National Center for Women & Information Technology, in 2015, only 25 percent o ... Read More

Skills obsolescence is a top concern for workers
10 Jul 2016
Posted by: Douglas Paulo

With rapid technological advancement changing the way we live and work, it’s clear to everyone that certain skills and even professions will become obsolete. Of course, it’s imposs ... Read More

The possible impact of Brexit on the U.S. labor market
07 Jul 2016
Posted by: Nicola Soares

Just a few weeks ago, experts predicted that the U.S. economy would pick up in the second half of 2016. With unemployment hovering around 4.8 percent, the growth in working age pop ... Read More

Workers want to grow their skill sets, but employers fall short
23 Jun 2016
Posted by: Doug Arms

Due to uncertain labor market conditions and rapid, disruptive technological advances, the majority of workers are concerned about keeping their skills and knowledge current. In fa ... Read More

Employer branding is critical to attracting top talent
20 Jun 2016
Posted by: Nicola Soares

In many developed economies including Australia, Canada, France, Germany, Japan, the U.K., and the U.S., talent are more and more in control of their employment outlook. With decli ... Read More

The causes of the predicted wage growth
15 Jun 2016
Posted by: Nicola Soares

Between 2015 and 2020, experts predict an accelerated wage growth in a number of developed economies. This growth is likely to be significantly higher than during the five previous ... Read More

Disappointing jobs report
13 Jun 2016
Posted by: Nicola Soares

With widespread market uncertainties and the Verizon strike last month, experts were forecasting a somewhat subdued U.S. jobs report for May—but the final numbers were much worse t ... Read More

Employers need to understand the growing importance of DIY career resilience
09 Jun 2016
Posted by: Thomas F. Kaminsky

Over the past couple of years, there’s been a shift away from conventional employment arrangements. Instead of wanting a long term—or even lifelong—job with a single employer, a gr ... Read More

The global economy is growing but remains vulnerable
06 Jun 2016
Posted by: Nicola Soares

Overall, the global economy is expected to grow by 2.6 percent this year. However, there are stark contrasts between the different regions, and all countries are vulnerable to soci ... Read More

Implementing work-life design to retain women in STEM
02 Jun 2016
Posted by: Linda Stuit

Retaining more women in STEM occupations is closely linked to offering specific work life design elements at critical points during their career. Worldwide, women in every career s ... Read More

The STEM confidence gap
31 May 2016
Posted by: Linda Stuit

Surveys show that along with feeling isolated or stalled in STEM occupations, women in STEM are significantly less confident than their male counterparts. In fact, Sheryl Sandberg, ... Read More

What to do if your MSP provider isn't delivering
31 May 2016
Posted by: Ben Decker

Over the past year, a number of conversations have been started regarding the ongoing value of MSP providers. This is due to the fact that a number of companies feel their current ... Read More

Strategies for closing the confidence gap in STEM occupations
30 May 2016
Posted by: Teresa Carroll

Women in STEM are often significantly less confident than their male counterparts—and this lack of confidence is contributing to painfully low retention levels in a field that desp ... Read More

Talent Advisory & Analytics Key to MSP & RPO Growth
27 May 2016
Posted by: Gary Bragar

KellyOCG held its second annual analyst event in Chicago last week. The event covered KellyOCG’s full suite of HR service offerings, but here I take a closer look at MSP and RPO an ... Read More

Are you ready to harness the power of free agents?
26 May 2016
Posted by: Catherine Congleton

It was my honor to participate in this year’s LEAP Tech Talent event on the 29th and 30th of March in San Francisco. There was a great group of participants, including industry lea ... Read More

The STEM gender gap across the globe
25 May 2016
Posted by: Linda Stuit

Worldwide, women in STEM face similar challenges to their counterparts in the United States. The majority of female STEM workers are aspirational, with 80 percent of U.S. workers, ... Read More

Three tips for freelancing in the finance and insurance industry
24 May 2016
Posted by: Ben Decker

Let’s face it If you’re reading this, then you’ve probably been following the latest conversations about the finance and insurance talent market. That means you’re aware that the ... Read More

Recommendations to increase the retention of women in STEM
24 May 2016
Posted by: Teresa Carroll

If you employ STEM talent, increasing the retention of your female employees can have a positive impact on your organization’s reputation, performance, and bottom line. However, co ... Read More

The role of attrition in the STEM gender gap
22 May 2016
Posted by: Linda Stuit

Ever since the 1970s in the United States, the public and private sectors alike have fostered increased participation of women in STEM. According to Shulamit Kahn and Donna K. Gint ... Read More

When and why women drop out of STEM
19 May 2016
Posted by: Teresa Carroll

Though we’re starting to make progress on improving the gender mix within STEM, the numbers are still grim. Women drop out of STEM fields at an alarming rate. When you look at the ... Read More

The value of the extended workforce in times of transformation
19 May 2016
Posted by: Kristina Djokic

Mergers and acquisitions are relatively frequent occurrences in the life sciences industry—especially when compared to other fields. According to Katrina Megget in the Chemistry Wo ... Read More

Why retention of women in STEM professions is key to organizational success
18 May 2016
Posted by: Teresa Carroll

As a former engineer who was often the only female in the room, it doesn’t surprise me when studies confirm a shortage of women in STEM careers. Despite decades of public and priva ... Read More

The Internet of Things (IoT)
16 May 2016
Posted by: Yvonne McAteer

However, the world is changing. In just a few short years, we’ve gone from having Internet at home to having Internet everywhere. We’ve progressed from our computers logging onto t ... Read More

Five tips for eliminating traditional performance ratings
11 May 2016
Posted by: Catherine Congleton

One of the topics of discussion at the 2016 LEAP Tech Talent event was the growing trend of eliminating traditional performance reviews and ratings. Over the past years, companies ... Read More

Three things mature workers should consider before becoming an insurance consultant
10 May 2016
Posted by: Ben Decker

As most professionals in the insurance industry are well aware, our sector’s workforce is rapidly maturing. A much cited 2015 report by McKinsey and Co. stated that by 2018, 25 per ... Read More

Using talent analytics to get your products to market faster
09 May 2016
Posted by: Kimberly Reeves

Though the consumer electronics market has largely rebounded from the global economic crisis, it doesn’t mean electronics companies don’t face considerable challenges. Product li ... Read More

The costs of not filling a position in IT
04 May 2016
Posted by: Pamela Randall

The impact of women in STEM professions the increased demand for tech talent due to the important role technology plays in both our personal and professional lives and the rapid ... Read More

How can financial institutions prepare for regulatory changes in 2016?
02 May 2016
Posted by: Yvonne McAteer

It’s no news that the finance industry has faced many challenges since the Great Recession. Those financial institutions that survived the recession experienced significant overhau ... Read More

The value of work-life design when attracting top finance and accounting talent
28 Apr 2016
Posted by: Tony Bercik

Finance and accounting talent remains in high demand in the United States. The U.S. Bureau of Labor Statistics reported an unemployment rate of 2.5 percent in March, down from ... Read More

The value of future proofing your business
25 Apr 2016
Posted by: Sam Smith

Conditions in the oil and gas industry continue to look grim. In November 2015, David Wethe stated in his Bloomberg Business article “Global Oil Job Cuts Top 250,000” that in 2015, ... Read More

How BPO can help you build brand loyalty with a strong contact center experience
22 Apr 2016
Posted by: Kimberly Reeves

It’s no secret that consumer electronics companies both large and small are engaged in fierce competition for customers. With the rise of smart phones, consumers have embraced the ... Read More

Using work-life design to attract top IT talent
20 Apr 2016
Posted by: Douglas Paulo

The intense competition for top IT talent continues. According to the White House, in 2015, there were 545,000 open IT jobs in the U.S. alone. Due to the rapid pace at which new te ... Read More

The power of analytics for driving your talent strategy
20 Apr 2016
Posted by: Pamela Randall

During the past few years, more and more businesses have started to incorporate talent analytics into their talent management strategies. The availability of data pertaining to tal ... Read More

Freelance Management Systems and Online Talent Communities Within Contingent Labor Programs
19 Apr 2016
Posted by: Patrick Youngs

We are on the cusp of a seismic level transformation within global contingent labor programs. For years, we have heard about global MSP programs embracing strategic workforce plann ... Read More

The value of a global MSP approach
15 Apr 2016
Posted by: Matt Yeager

Companies in the U.S., as well as other developed and developing economies, are increasingly making use of Managed Service Providers (MSPs) to manage their contingent workforces. C ... Read More

Adapting to a work-life design environment benefits employers of scientific talent
14 Apr 2016
Posted by: Harvey Yau

U.S. scientific workers are expected to see a job growth of 8.5 percent by 2024, according to the CHMURA Economics & Analytics article titled “STEM Job Growth Expected to ... Read More

Global labor market outlook
11 Apr 2016
Posted by: Nicola Soares

The first months of 2016 have seen a significant amount of global economic instability. As the Schwab Center for Financial Research states in the article “Market Volatility W ... Read More

The dangers of failing to future-proof your business
11 Apr 2016
Posted by: Sam Smith

Worldwide, oil and gas companies, as well as oilfield services companies and other support businesses, continue to lay off tens of thousands of workers in order to cut costs. Fro ... Read More

The impact of technology on work-life design
06 Apr 2016
Posted by: Thomas F. Kaminsky

Technology plays a key role in greater work life design. Thanks to mobile devices, hyperconnectivity, and cloud based applications, employees can work remotely and determine their ... Read More

Economic and labor market overview for EMEA
05 Apr 2016
Posted by: Nicola Soares

Overall, EMEA continues to face depressed GDP growth and unemployment rates of almost 10 percent. Though moderate economic growth is projected in many European countries, Eastern E ... Read More

The role of Millennials in the push for a greater work-life design
31 Mar 2016
Posted by: Thomas F. Kaminsky

The growing presence of Millennials in the workforce is an important factor when it comes to the push for a greater work life design. Now the largest segment of the U.S. workforce, ... Read More

The value of offering financial wellness programs
30 Mar 2016
Posted by: Ben Decker

What do you think causes your employees the most stress on a consistent basis? Nope, it’s not the daily commute—though that’s up there It’s not their workload, either. And it’s ... Read More

Introduction to work-life design—the new balance
29 Mar 2016
Posted by: Thomas F. Kaminsky

In today’s competitive labor market where specific skill sets such as engineering, IT, healthcare, and science are in high demand, employers have to take a new approach to attracti ... Read More

Fine-tuning contingent labor programs with the third party vendor risk management model
28 Mar 2016
Posted by: Ben Decker

One of the things that makes workforce solutions so fascinating, as well as effective, is the fact that once a new program is established, it typically goes through a number of ite ... Read More

What's causing the declining labor force participation rates?
25 Mar 2016
Posted by: Nicola Soares

In recent years, the global labor force participation rate has been consistently declining. According to the International Labor Organization, worldwide, there are approximately tw ... Read More

Work-life design is important to both men and women
22 Mar 2016
Posted by: Thomas F. Kaminsky

Especially in developed markets, traditional gender roles are rapidly becoming obsolete. Over the past few years, a cultural shift has started to take place, one in which men are i ... Read More

Q1 2016 economic and labor market overview for the Americas
20 Mar 2016
Posted by: Nicola Soares

Countries in the Americas are experiencing significant differences in terms of their economies and labor markets. Overall, the United States remains relatively strong, while other ... Read More

How does work-life design impact your organization?
17 Mar 2016
Posted by: Thomas F. Kaminsky

No matter whether you want to embrace work-life design or not, the truth is that if you don’t, it will impact your organization negatively. Research by Kelly Services® ... Read More


Get On Board: The Value of Work-Life Design for Engineering Talent Management
15 Mar 2016
Posted by: Joseph Lampinen

There’s a new movement afoot in the workplace, and it’s called work life design. In recent years, we’ve seen an increased desire for workplace flexibility, especially among Millenn ... Read More

The need to adapt talent strategies to the IoT
15 Mar 2016
Posted by: Catherine Congleton

Governments, organizations, companies, and consumers are all fascinated by the notion of IoT. Today, smart machines and hyperconnectivity are transforming most areas of modern life ... Read More

What’s driving work-life design—and what’s opposing it?
13 Mar 2016
Posted by: Thomas F. Kaminsky

Changes to the labor market and how we work inevitably develop in fits and starts. Driving forces generate advances that are desired by some, while opposing forces push back in an ... Read More

The value of hiring more women in high tech
29 Feb 2016
Posted by: Catherine Congleton

It’s an ongoing concern for many business leaders and HR professionals that the number of women in high tech professions remains far lower than the number of men. According to Roge ... Read More

Principles of a holistic approach to work-life design
24 Feb 2016
Posted by: Thomas F. Kaminsky

Graduating from focusing on work life balance to actually enabling work life design requires employers to take an entirely new approach to talent management. Traditional workplaces ... Read More

What's work-life design, and why is it gaining ground?
17 Feb 2016
Posted by: Thomas F. Kaminsky

In recent years, the importance of providing a good work life balance for employees has become increasingly clear to employers. According to Brigid Schulte in her Washington Post a ... Read More

Designing a roadmap to a contingent workforce
12 Feb 2016
Posted by: Paul Habgood

In the last quarter of 2015, the recovery of the Eurozone economy was projected to strengthen, according to the Kelly® Global Talent Market Quarterly. However, according to th ... Read More

Mixed signals to start the year
11 Feb 2016
Posted by: Nicola Soares

Hiring activity was subdued in the first month of 2016, as employers only added 151,000 workers to their payrolls—below consensus expectations. Revisions to the previous two months ... Read More

The five aspects of work-life design
10 Feb 2016
Posted by: Thomas F. Kaminsky

Today’s workers, especially Millennials and Generation X workers, want a better work life balance. Employers now must create talent management strategies to facilitate work life de ... Read More

Scalable workforces are key in the oil and natural gas industry
09 Feb 2016
Posted by: Sam Smith

It’s been a rough couple of years for the European oil and natural gas market. The natural resources boom in the United States has had a negative impact on oil and natural gas pric ... Read More

Strong Finish to 2015
12 Jan 2016
Posted by: Nicola Soares

The U.S. labor market ended the year with a robust performance, adding 292,000 jobs in December. With revisions to the previous two months’ employment gains totaling 50,000, employ ... Read More

ICs and real estate: it’s all about location, location, location
29 Oct 2015
Posted by: Richard Watkins

During my long and illustrious career as an independent contractor compliance specialist (don’t worry, I’m not retiring), one question that rears its ugly head more often than not ... Read More

Supply Chain Risk Management: Resist the Urge to Go It Alone
22 Oct 2015
Posted by: Ben Decker

If you are a large US bank – or any other significant member of the financial markets ecosystem, should you build (and own), lease or do nothing when it comes to managing an increa ... Read More

Taking control of your customer care experience
21 Oct 2015
Posted by: Jeff Christofis

Over the past decade, we’ve seen significant changes in the role of the contact center. Because call centers were initially viewed as non-core but necessary operations, many compan ... Read More

A closer look at the KellyOCG Talent Supply Chain Analytics Portal
15 Oct 2015
Posted by: Tom Tisdale

In this era of big data, companies can apply analytics not only to assess inward facing processes, but also to gain a better understanding of the efficacy of their talent supply ch ... Read More

IRS sets the facts straight in classifying employees and independent contractors
13 Oct 2015
Posted by: Richard Watkins

In the spirit of “anything you can do I can do better,” the IRS—on the heels of the Department of Labor issuing Administrator’s Interpretation No. 2015 1—issued its own Fact Sheet ... Read More

More Complexity in Store for FSI Supply Chains
12 Oct 2015
Posted by: Ben Decker

Despite ongoing attempts to draw upon all available forces to resist additional complexities, financial firms may be fighting a losing battle for the foreseeable future. The landsc ... Read More

Free agents: Who are they and what do they want?
07 Oct 2015
Posted by: Teresa Carroll

There’s no question that the workforce is changing and nontraditional work arrangements are taking center stage—in workforce planning conversations, media coverage, and policy disc ... Read More

Increasing use of external talent demands effective analysis of the talent supply chain
06 Oct 2015
Posted by: Tom Tisdale

After significant downsizing during the recession, companies are still trying to keep their operations lean while maintaining their competitive edge. Many combine a core workforce ... Read More

An independent contractor life: desperate hours and killing time
01 Oct 2015
Posted by: Richard Watkins

The hourly rate the bane of every IC compliance specialist’s existence, and the coup de grace of many misclassified employees. It is the prevailing pay basis for the vast majori ... Read More

Beyond Sales to Connection - Part 2
23 Sep 2015
Posted by: Jeff Christofis

Factors to consider when implementing gamification in a virtual contact center In a virtual contact center setting, it’s often difficult to keep employees motivated and engaged. ... Read More

The value of comprehensively assessing a talent supplier’s performance
22 Sep 2015
Posted by: Tom Tisdale

Recent research from Harvard Business Review Analytic Services shows that the majority of organizations expect to have talent shortages in some areas in the upcoming years. As a re ... Read More

Delivering actionable insights with the talent supply chain analytics portal
21 Sep 2015
Posted by: Tom Tisdale

According to a recent Harvard Business Review Analytic Services Report titled “Holistic Talent Supply Chain Management,” almost 70 percent of survey respondents agreed that employi ... Read More

Beyond Sales to Connection - Part 1
16 Sep 2015
Posted by: Jeff Christofis

The value of applying gamification to the virtual contact center environment In its traditional application, gamification is the practice of rewarding customers for specific beha ... Read More

The new Department of Labor’s Guidance on IC Misclassification is the same old song, but with a modern beat: Part 2
08 Sep 2015
Posted by: Richard Watkins

In Friday's posting, I talked about three of the six factors found in Dr. David Weil’s Administrator’s Interpretation No. 2015 1. Today, I want to continue this discussion by focus ... Read More

The new Department of Labor’s Guidance on IC Misclassification is the same old song, but with a modern beat: Part 1
04 Sep 2015
Posted by: Richard Watkins

Have you ever noticed that when somebody says something they think is profound, they will often repeat it a second time in a slower, more drawn out, intense and deliberate manner? ... Read More

Thinking & Acting Differently: A CHRO Perspective on Driving Greater Business Results
19 Aug 2015
Posted by: Nina Ramsey

In the most recent issue of Harvard Business Review, Peter Cappelli, Professor of Management and Director for the Center for Human Resources at Wharton, offers his perspective that ... Read More

Will creativity lead the way in business?
31 Jul 2015
Posted by: John Healy

Could a greater focus on creativity be the key to business success across Asia-Pacific into the next decade? Ask author Andrew Grant, who gave the keynote presentation at last ... Read More


KellyOCG Invests in the ‘Supply Chain’ of Talent Management
30 Jul 2015
Posted by: Elizabeth Rennie

The theme of KellyOCG’s recent analyst day was ‘Talent Supply Chain Management’, which they demonstrated using their latest online analytics portal, ‘Talent Supply Chain Analytics’ ... Read More

The value of an RPO partner when recruiting scientific talent
28 Jul 2015
Posted by: Kevin Duffy

Globally, life sciences companies are experiencing an increased demand for new, innovative products. A growing and ageing population is accelerating the need for better treatments ... Read More

Global strategy, local execution
17 Jul 2015
Posted by: John Healy

What does it take to align a global business strategy with local business strategy and talent realities? Can we run successful global businesses with a one-size-fits-all approa ... Read More


Anticipating future talent demands with Recruitment Process Outsourcing
13 Jul 2015
Posted by: Kevin Duffy

As the search for new pharmaceutical therapies, medical instruments, and other treatments continues, the need for STEM talent in the life sciences industry is ongoing. According to ... Read More

Everyone's a Consultant
09 Jul 2015

Whenever I get an inquiry from a prospective solution buyer asking about a software or service provider category, I always query back why are you asking? The Why question has ne ... Read More

Key Practices in Talent Supply Chain Management
01 Jul 2015
Posted by: Kyle Lagunas

Kyle Lagunas, Talent Acquisition Analyst at Brandon Hall Group, recently attended the Kelly Outsourcing and Consulting Group Analyst Day. Kyle shares his thoughts about the event o ... Read More

People implications of strategic workforce planning
12 Jun 2015
Posted by: Susan Defazio

Strategic workforce planning (SWP) is the process of aligning an organization’s workforce resources with its strategic objectives. This requires the organization to think about str ... Read More

Strategic workforce planning: Building knowledge and capability
03 Jun 2015
Posted by: Susan Defazio

Strategic workforce planning (SWP) is the process of aligning an organization’s workforce resources with its strategic objectives. This requires first a reevaluation of the operati ... Read More

Creating opportunities with strategic workforce planning
27 May 2015
Posted by: Susan Defazio

In our global and innovative marketplace, a company’s competitive advantage comes increasingly more often from the combined skill sets, knowledge, and experience of their employees ... Read More

Engage your supplier network
22 Apr 2015
Posted by: John Healy

Reflecting on conversation from recent industry events—the Staffing Industry Analysts Executive Forum, the KellyOCG ® Global Supplier Excellence Awards, and APAC Client Forum— ... Read More


When it comes to landing talent, their acquisition experience is everything
09 Apr 2015
Posted by: Thomas F. Kaminsky

Whether trying to fill a corner office or hire at the entry level, HR directors know that landing the right talent in this competitive marketplace can be challenging, to say th ... Read More


Landing great people begins by understanding them
31 Mar 2015
Posted by: Thomas F. Kaminsky

According to the Merriam-Webster online dictionary, empathy is defined as “the feeling that you understand and share another person's experiences and emotions: the ability to s ... Read More


Practical Ways to Improve Candidates' Recruitment Experience
27 Mar 2015
Posted by: Anne Marie Ryan

We know that branding, information, simple/easy-to-use systems and welcoming people are key elements of an effective recruitment experience. However, how can you apply this kno ... Read More


The Five Factors of an Effective Candidate Recruitment Experience
23 Mar 2015
Posted by: Anne Marie Ryan

Forty years ago, recruiters could expect to control the hiring process, advertising jobs in newspaper classifieds and knowing that, for the most part, their company image was i ... Read More


Candidate experience – do you measure up?
12 Mar 2015
Posted by: Thomas F. Kaminsky

We’ve been doing some research that shows how a sound recruitment process can win the best talent for your company. KellyOCG has partnered with Dr. Ann Marie Ryan, president ... Read More


Five things that can turn a candidate away from an employer
06 Mar 2015
Posted by: Thomas F. Kaminsky

You’ve read through countless résumés, cross-referenced them with LinkedIn profiles, interviewed a handful of suitable candidates, and finally chosen the perfect person for the ... Read More


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