Editor - Outsource Magazine
Jamie Liddell is the editor of Outsource Magazine, overseeing its repositioning from a UK base across the global outsourcing space. Prior to taking the helm at Outsource, Jamie was launch editor for the Shared Services & Outsourcing Network’s online portfolio.
Almost every outsourcing agreement in history includes Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)...[more]
Discussion during the breaks and networking sessions at conferences can often be the best indicator of what’s really going on in an industry...[more]