Director, Global Client Relationships Team, EMEA - Kelly Services
Currently engaged to manage the Global Client Relationships Team in EMEA, Roberto Monreale promotes consistent communication and enforcement of the client relationship process throughout the EMEA region, supporting large customers in multiple countries and across different business lines.
He holds a Bachelor of Arts in Business Administration and Human Resource Management from the University of Keele (United Kingdom,) and has more than 13 years of experience working for both sales and professional services organizations within multinational businesses, where he has covered different account management, business consultancy and project/program management roles.
As my colleague Paula Ormerod mentioned in her blog earlier this week, after attending some of the sessions at the recent Deloitte BPO and Shared Services Conference...[more]
On the first day of the Deloitte BPO and Shared Services Conference in Barcelona, I was encouraged to hear that there is an emerging trend for mid-market firms to start to outsource their Shared Service requirements...[more]