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SVP and Chief Innovation Officer - Kelly Services
Rolf E. Kleiner is SVP and Chief Innovation Officer at Kelly Services. A veteran outsourcing professional, Mr. Kleiner is responsible for creating a new foundation of workforce solutions for the evolving workplace. Named to his current position in 2012, Mr. Kleiner previously served as SVP and General Manager of KellyOCG.
From 2001 to 2008, Mr. Kleiner was SVP and General Manager of Kelly’s International Division. He also served as SVP for the Science and Healthcare Group of Kelly Services.
Mr. Kleiner joined Kelly in 1995 and launched the Kelly Scientific Resources® business unit. This represented the first introduction of dedicated scientific staffing into traditional staffing services. Today, Kelly Scientific Resources employs more than 400 clinical research professionals and 4,500 scientists throughout more than 100 locations in North America, Europe, and the Pacific Rim.
Prior to joining Kelly, Mr. Kleiner had 19 years of experience in providing innovative products and services to the scientific community. He was one of seven principles that pioneered the concept of providing temporary scientific professionals through the launch of Lab Support, Inc. in 1986. Mr. Kleiner holds a bachelor’s and master’s degree in natural sciences from the Department of Natural Sciences’ Water Resources and Water Pollution Control Department at the Swiss Federal Institute of Technology in Zürich, Switzerland.
What did we do before the cloud? Can we even remember a time before instant messaging, free video calls or (dare we say it) email? For an increasing percentage of the workforce, the answer is, “no”.
By 2015 (not that far away), Generation Y will make up around 40% of new hires. These workers are already ‘virtualized’. They know and expect that work can be done anywhere, any time, and the way we did things ‘before’ is irrelevant.
The traditionally strong correlation between labor, work, and location is breaking down, and it’s breaking down fast. And for a growing number of employers, this means that workforce virtualization is no longer just possible, it’s necessary.
This post is an extract from The Need to Find a New Workforce, part 4 of Living Among Wolves, a white paper series exploring the four forces driving the uptake of HR outsourcing.