Increased Flexibility and Support for Global Tech Leader

A globally recognized leader in consumer electronics, software, and online services needed a dynamic solution for outsourcing their technical and customer service support across their large business portfolio.

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A globally recognized leader in consumer electronics, software and online services needed a dynamic solution for outsourcing their technical and customer service support across their large business portfolio. The solution needed to be incredibly flexible, scaling up or down to meet the needs of ongoing changes in call volume.

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