Efficiency Begins with Centralization

Faced with a decentralized sales administration function, a leading pharmaceutical company was struggling to efficiently manage its workforce of 40-50 full-time administrative assistants—all of whom were following disparate processes and were located across multiple geographies.

KellyOCG® pioneered a global managed solution that would centralize the administrative function and streamline resources in a low-cost market. This centralization drove significant cost savings, as well as process standardization and an ability to measure success, among other value-based outcomes.

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