The company invited KellyOCG® to develop an updated, tailored, onsite MSP solution—with dedicated resources—to bring Japan in line with their global contingent worker program.
To start, they were seeking a partner with strong knowledge of Japanese Haken (contingent labor) laws and the ability to place a native Japanese speaker onsite. Additionally, they desired:
The KellyOCG hybrid MSP solution upgraded and aligned Japan with the global organization by solving the biggest challenges:
We also conducted a compliance audit of workorders, identifying workers under the wrong category, rate, and contract period.
And finally, we set up a “Haken desk” to provide onsite support.
The client was thrilled with the optimized, aligned Japanese program.
Hiring and operations were proactively managed and stabilized with no escalations since the Haken desk went live. KellyOCG even received special thanks for our “contribution in supporting Haken staffing effort. Particularly when assisting critical projects like BYOD [bring your own device], while handling sensitive matters … with professionalism and care.”
A dashboard was created that provided workforce insights. Data discrepancies were uncovered and misassigned workers were placed in correct categories. Additionally