Fully customized services support.

Boosting supplier visibility.

The client organization had strong relationships with their suppliers and was focused on cost management and negotiating rates. However, they identified an opportunity to increase supplier visibility to improve performance and ensure better policy compliance. KellyOCG rolled out industry-leading VMS technology and digitized processes to enable the vendor management team to see their supplier community more clearly and identify opportunities for improvement. We also implemented objective and quantitative supplier scorecarding to help the organization accurately measure performance.

Delivering on data.

This proactive client is always looking to identify efficiencies and opportunities to add value across their third-party engagements. Kelly introduced a team of experts to digitize SOW processes, facilitate onboarding and offboarding, monitor third-party invoicing and performance, and ensure ongoing policy compliance. We carry out regular audits, deliver detailed analytics and market-rate assessments to give them the information they need to optimize their supply base and drive savings. Our team works closely with client stakeholders to identify their priorities and deliver meaningful data. We have also implemented effective resource tracking to provide a holistic view of the organization’s third-party workforce.

A focus on compliance.

Since implementation, supplier compliance has improved year-on-year and now stands at 97%. By enabling the organization to effectively anticipate compliance issues and make active improvements, we ensure that they are getting the most return from the services they engage and can meet their goals faster. KellyOCG also helps the business to ensure that all proposed SOW changes align with contract and organizational requirements.