Talent Supply Chain Mastery

Talent Supply Chain Mastery

Managing a talent supply chain is a significant challenge for small and large complex organizations. One global software company knew it needed expertise to help streamline its overall process for procuring and managing contingent labor, including staff augmentation and statement of work (SOW), throughout the entire organization. The company defined specific goals, which included gaining better control of labor spend, as well as looking ahead for ways to holistically leverage their contingent labor. The company reached out to Kelly Outsourcing and Consulting Group (KellyOCG) to implement a managed service provider (MSP) program that would help it successfully manage its workforce strategies well into the future.


  • Design a true talent supply chain management (TSCM) program for a global software company in order to reduce labor spend and provide visibility into how, when, and why they hire.


  • KellyOCG forged a collaborative partnership with the client as a managed service provider (MSP) in order to standardize the procurement of ICs, contingent labor, freelancers, and SOW talent. KellyOCG provided a framework for talent optimization so the company can continuously hire the right workers for the right job at the right time.


  • The client is saving $300K to $450K per quarter by better managing how and when they utilize contingent labor. They are also continuing to improve future talent optimization through its TSCM model.
read more icon

Download Full PDF Report

TSCM - Master