Services Procurement

Buying services effectively can be challenging. Our services procurement solutions help you to cut complexity and simplify your access to services, empowering you to do more.

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Let's talk Services Procurement.

On average, organizations spend about $4B a year on services, from IT and HR to consulting and R&D. The tools and process used are often the same ones used to buy widgets, which are not fit for purpose when it comes to buying services. A focused Services Procurement solution can help drive enhanced visibility, controls & risk mitigation to deliver a streamlined purchasing experience that drives additional value for your organization.

Looking to level up your internal approach to buying services? Or perhaps your current provider isn’t providing the customized support you need?

Whatever your procurement management goals, KellyOCG can help. We partner with you to design simple, impactful, and fully personalized procurement solutions powered by industry-leading technology.

Together, we can transform your approach to Services Procurement. Ready to reap the benefits?

Explore Services Procurement

Fully flexible

Whether you’re looking for supplemental support or end-to-end expertise, our services have flexibility baked in.

Extensive supply chain access

We can help you identify hard-to-find expertise quickly and easily, from the services suppliers, to human cloud or outsourced providers.

Industry leading

Our team has deep procurement experience and we’re proud to be named Services Procurement Leaders in the Everest Peak Matrix.

Optimized processes

Simplify and streamline how you engage with services suppliers with a single point of entry, further digitized process and dedicated support team to help guide your engagement managers.

Industry-first tech

Our proprietary tech stack – Helix – delivers deep spend analytics and a single point of entry for every type of request.

Cost control

Automated controls, market-rate analytics, and supplier optimization mean you always access the optimal services supplier and outcomes at the right price.

Enhanced visibility

Shine a light on your services procurement spend, using real-time reporting and meaningful analytics to help you to see further.

Reduce risk

Unlock worker categorization and compliance analysis to onboard, oversee, and offboard talent safely.

Why Kelly

Global leaders We’re recognized as Services Procurement leaders by multiple industry analysts.

Robust practice Our simplified processes and proprietary tech are informed by over 15 years of experience.

Design approach We help you to design customized solutions that enhance the way you procure services.

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Everest Group 2021 Services Procurement PEAK Matrix® – Leader

KellyOCG’s dedicated focus and capability enhancements in the services procurement management space have contributed to its positioning as a Leader on the Everest Group Services Procurement/SOW PEAK Matrix^® 2021. Its continued investments in building a robust technology stack for services procurement, category expertise, and advisory capabilities position it strongly to cater to rapidly evolving client needs in this space.”
- Arkadev Basak, Vice President, Everest Group

FAQs about Services Procurement

We already handle engaging services internally. Why should we consider outside support?

Many companies leverage the typical procurement tools to engage services – which are often the same tools used to buy widgets and materials. These tools may be good enough to deliver basic management of services spend and some visibility, but if you want to drive further value across your services categories, you need tools and insights that deliver greater control and deeper insights. We partner with organizations to help them to see further and build services procurement solutions that enable them to reach their goals faster.

How does KellyOCG do services procurement differently?

When we talk about rewriting services procurement, that’s not something we say, that’s something we live. We’re committed to simplifying and customizing services procurement tools and solutions so that they work harder for your business. This means we’re always innovating. We’ve developed industry-leading proprietary tech and offer completely flexible support designed to grow with your business – you can even dip a toe in the water with our simplified solution.

My current provider isn’t delivering. What can I do?

You’ve probably seen every type of tool and technology out there – all promising to be the silver bullet you need to buy services better. But no amount of smart technology can help you to level up your services procurement approach if it’s not customized around you. We believe that the right provider should work flexibly with your business to plug in the support and insight that you need on your terms. If your current provider isn’t delivering the results you’re looking for, talk to our team about how we’re doing things differently.

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