What we do
Kelly Outsourcing & Consulting Group (KellyOCG) is a leading provider of global talent management solutions. We consult with the world’s top organizations to architect innovative and customized workforce strategies that allow our clients to achieve their strategic goals and bottom line profitability.
Aligning HR and procurement for the future of talent acquisition

Aligning HR and procurement for the future of talent acquisition

At the beginning of November, I was honored to represent KellyOCG® at “Talent Leadership in Action.”
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KellyOCG 2017 Fall Supplier Forums: A Resounding Success

KellyOCG 2017 Fall Supplier Forums: A Resounding Success

The KellyOCG® annual Global Fall Supplier Series was once again a resounding success. The theme of t
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Is RPO still “a thing?”

Is RPO still “a thing?”

Coauthored by Tim Proehm In a recent conversation with a thought leader in talent acquisition for a
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Remote Customer Service Agents: Why Do You Need Them?

Remote Customer Service Agents: Why Do You Need Them?

  Even with the media attention about companies like Yahoo and IBM bringing their remote workers bac
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High touch equals high value: The strategic advantage of a high-touch contact center

High touch equals high value: The strategic advantage of a high-touch contact center

Four years ago, the report “Customers 2020: The Future of B-to-B Customer Experience” by Walker aler
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Employee or friend? Leading close-knit communities in the workplace

Employee or friend? Leading close-knit communities in the workplace

If you’re a contact center leader, you know the best teams are close-knit communities. In fact, you
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Two Key Stories from the 15th SIA CWS Summit and Gig Economy Event

Two Key Stories from the 15th SIA CWS Summit and Gig Economy Event

A few weeks ago, I talked about navigating through the current noise our industry faces and as I ref
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