Fully customized services support.


Amplifying compliance and visibility, we partnered with a leading US insurer to add targeted value to their supplier management function.

The challenge

A leading US insurer had a robust supplier management function they managed internally, but wanted access to additional expertise, technology capabilities, and insights to further boost their overall program performance and increase compliance and total visibility across their external workforce and service engagements.

The solution

KellyOCG partnered with the client to implement technology and process enhancements, including a vendor management system (VMS), to provide total visibility and compliance across their contingent labor force and to boost their management of service engagements through their lifecycle.

The result

We streamlined processes to drive program efficiencies while delivering data and insights to promote workforce compliance and visibility. We continue to provide the client with detailed analytics to enable them to further optimize their supply base and identify cost savings.

Adding to an ongoing success story.

KellyOCG had an existing relationship with this forward-thinking insurer as an MSP partner, so when they wanted to build on the foundations of their existing (and successful) supplier management program, they turned to our expert team. We leveraged industry-leading VMS tech, insights, and analytics to empower them to amplify compliance and visibility. This highly collaborative and personalized approach meant that the client team could continue to focus on their strengths while adding external value.

This 8-year relationship continues to go from strength to strength:

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85% Net Promoter Score (NPS) with year-on-year improvement.

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Provided detailed data to enable supplier optimization.

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Oversees $200M in technical, IT, and professional services spend.

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Increased efficiencies – including payment cycle time and milestone approvals.

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97% supplier compliance.

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Digitized SOW administration and implemented process automation.

Our value


Personalized services procurement support.


Boost visibility and compliance.


Identify efficiency and cost savings.


Ready to connect with an expert?

Keeping up with the new world of work means adopting creative business strategies, and connecting with the talent who will make a real difference in your field. Lucky for you, it’s what we specialize in.

Contact us at 800.Kelly.01 and one of our agents will administer your request. Or, if you’d prefer, fill out the form to submit an email.