KellyOCG and Beeline empowered a global finance leader to deploy a unique workforce solution designed to deliver compliance, visibility, and cost savings.
Doing different to deliver for our client
When this financial services provider went to market for a first-generation contingent workforce solution to support their global business, they quickly hit a stumbling block – many traditional enterprise providers couldn’t deliver an effective MSP (managed service provider) solution with their $40M spend spread across so many different locations. It was thought that a traditional MSP solution would not be commercially viable with such a broad spread of countries in scope.
KellyOCG, in partnership with VMS (vendor management system) provider Beeline, took a more creative approach, building a uniquely tailored solution that would deploy an MSP in the organisation’s two largest countries (the UK and Germany) while providing contingent worker visibility in a further 30 geographies. The vendor-neutral MSP solution was designed to address key business challenges – providing visibility, compliance, and cost savings. But it also offered a robust platform to manage suppliers and valuable insights on program data through the Kelly Helix Analytics portal. The launch of this tailored program meant the client achieved their goal of a centralised approach to contingent workforce management while building a foundation from which to scale contingent worker growth globally, catering to business peaks and troughs.
VA creative collaboration
KellyOCG and Beeline came to this process with a shared perspective – we wanted to deliver an exceptional solution that was uniquely shaped to this organisation’s key challenges at a viable price point. We carefully assessed business needs to target technology and support where it was needed most, recognising that 50% of spend was focused in two key countries. Beeline and KellyOCG crafted a nuanced solution that meets the client’s current challenges while offering future flexibility.
Our MSP solution operates in two key locations, delivering full procure-to-pay support, including supplier management, order distribution, consolidated invoicing, and detailed analytics. However, the client needed access to critical worker insights in a further 30 countries with much smaller contingent populations. We achieved this global visibility – of contingent and statement of work workers – through resource tracking functionality in Beeline’s extended workforce platform. The insights provided by resource tracking ensure advanced worker visibility and compliance and include key identity-related tasks such as systems access, training, badging, and offboarding. The data collected through resource tracking and the MSP programme acts as a single source of truth on the organisation’s contingent workforce, with our leading benchmarking and analytics portal – Helix Analytics – providing leaders with detailed business and market insights.
Advanced support at every price point
Right from the start, we had great executive buy-in from the C-Suite, which enabled us to really get to know this organisation and design an advanced solution that was the right fit for their unique challenges. Often, workforce solutions that fall outside of enterprise spend levels are ‘one-size-fits-all’. Here, we achieved something very different – offering a highly customised programme, complete with specific integrations. Programme results have already been impressive. Through increasing visibility, introducing a competitive bid process, optimising suppliers, and introducing rate cards, we have eliminated rogue spend and are on track to deliver 5% cost savings in year one. Hiring managers have also enjoyed an improved and simplified user experience through the introduction of a single, streamlined process for worker requests.