Challenge
A global energy client sought to streamline its contingent labor management. The client was operating two separate programs: a self-managed program for non-IT talent and a program managed by another provider for IT talent. This dual-program approach resulted in operational inefficiencies, inconsistent processes, and missed opportunities for cost savings. The client's primary objective was to consolidate these two programs into a single, unified solution to improve efficiency, reduce costs, and ensure consistent management across all contingent labor.
Solution
KellyOCG was engaged to manage the consolidated contingent labor program. We implemented a comprehensive, end-to-end solution that seamlessly integrated the management of both IT and non-IT talent. Our approach focused on:
- Centralization: Consolidating all contingent labor operations under a single, dedicated management team.
- Process Harmonization: Standardizing processes, policies, and systems to ensure consistency and efficiency.
- Global Implementation: Rolling out the new program across all of the client's operations in 53 countries.
Value
Within just one year, the program achieved remarkable outcomes:
- Global Reach: The new model was successfully implemented in 53 countries worldwide.
- Financial Savings: The program delivered an estimated $4 million in direct contractor management savings, a testament to the streamlined processes and cost-effective management.
- Spend Under Management: The program brought $800 million in spend under management, demonstrating the scale and impact of the new solution.
